Tag: technology

Crowdstrike Outage Downs Windows – Technology

CrowdStrike Error Causes Chaos Globally 

The world suffered one of its biggest IT failures on record in July, as a single line of code in the CrowdStrike software update caused Windows computers around the world to freeze and display the “blue screen of death”.

The glitch in an update from the cybersecurity provider based in Austin, Texas was a rare but dramatic example of just how badly things can go wrong when technology fails.

Flights grounded, ICUs paralysed

The extent to which every process in modern society hinges on technology was on full display on July 19th as the faulty update caused airlines around the world to ground flights. 

In addition, hospitals in several countries were forced to reschedule surgeries and even ICU procedures since the computers controlling these critical processes were frozen and unusable. 

The update caused a logical error which caused Microsoft Windows computers to malfunction, switching them over to the blue screen – an outcome that no systems engineer ever wants to encounter. 

Unfortunately, scenes like this were played out around the world as critical computer systems remained temporarily frozen.

Capitec suffers day-long outagec

South Africa was largely spared the dramatic effects of the CrowdStrike incident, with the JSE issuing a notice stating that the FTSE indices were not updating. One of the big insurance companies was also affected as well as a major player in the banking industry that saw its systems remain off-line for most of the day.

Capitec’s ATM network, as well as its online banking facilities were non-functional, with customers unable to withdraw or transfer funds. 

After several hours of technical intervention, the bank’s IT team was able to restore functionality to the network, but many customers turned to social media to express their frustration about the outage. They also expressed concerns about the bank’s ability to manage their money safely.

The media hasn’t reported any financial losses as a result of the outage but it’s safe to assume that Capitec may suffer some reputational damage as a result. This incident underscores the potential for IT failures and cyberattacks to undermine the reputation of any business and highlights the importance of securing data with encrypted backup.

How to respond in the wake of a major tech failure

When a large, unexpected IT failure takes place, there are two major priorities for any IT manager or CIO: restoring functionality as soon as possible and recovering sensitive data to ensure business continuity.

  • The first of these objectives may be in the hands of third-party providers like Microsoft or CrowdStrike, but the safety of sensitive company data falls 100% in your company’s area of responsibility. 
  • Secure cloud storage is the only solution that guarantees data safety in the event of an unexpected failure or cyberattack – especially one at the scale seen on July 19. 

Effective and professional communication to clients also remains a priority during any outage in order to preserve trust and mitigate reputational damage. If this recent failure has you worried about your company’s important client data, investing in secure storage could be the best thing you do for your business this year. 

Soteria’s range of cloud storage packages – using immutable encryption – is the best place to start. Browse our range of packages for businesses of all sizes today.

Drone Technology | Increasing Security

Companies Employ Drone Technology in a Bid to Combat Sabotage

Technology is at the frontline of defence against online security breaches – and now companies are using drones to help keep their physical premises safe too.

Eskom has turned to drone technology in a bid to prevent further attacks on its electricity infrastructure. This move, which is a first for the national power producer, is an indication of just how mainstream this technology has become – so don’t be surprised if you see a couple of drones flying overhead from now on.

We take a deeper look into drone technology and just how security companies and corporations across South Africa are using it to improve security on the ground.

stopping vandalism from the air

Last year saw several prominent attacks on Eskom infrastructure, almost causing the national power grid to reach level six load shedding.

These criminal acts, which are suspected to have been carried out by disgruntled Eskom employees, are being countered by boots on the ground – and drones in the skies.

The country’s sole power producer had a rough year in 2021, with several highly publicised attacks on its power stations and substations across the country.

In response to these attacks, Eskom has employed hundreds of new security personnel to guard its power stations.

Criminals that think they’re clever enough to evade the eyes on the ground may be in for a nasty shock. Aerial drones are now being deployed around power stations to both detect potential attacks and track the criminals who carry them out once they flee the scene of the crime.

Fidelity plans to deploy drones in Johannesburg North

The use of drones as a security device is not limited to Eskom. Fidelity, one of South Africa’s biggest private security firms, recently announced a test project to be carried out in Fourways, Johannesburg.

Starting on a small scale, drones will be deployed to patrol residential streets in the suburbs with any suspicious activity being reported immediately to the company’s command centre.

The unique bird’s eye view that drones can provide could be a game changer in the realm of physical security across South Africa, but there are a few challenges ahead for companies that wish to employ this technology.

  • Drones can’t just be deployed anywhere and anytime with special licenses required to own and operate these devices commercially.
  • As a relatively untested technology in SA, the effectiveness of drones may take a while to become obvious as security companies learn to work with this new technology efficiently.

match physical security and data security with world-class cloud storage

As more and more companies employ technology in the fight against criminals, drone technology is opening up new possibilities in the sphere of physical security, and online security has never been more important. A secure cloud storage solution will help keep your company information safe in the cloud. Browse our range of cloud storage packages to get started.

Are You Up to Date with the Latest Tech Buzzwords?

If you’re a business owner wearing many hats and with a lot on your mind, you’re possibly not entirely up to date with the lingo in your IT department. The problem is that risks and threats are on the rise in the business landscape, and it doesn’t really matter if you’re a medium or small business; cybercriminals see you as a prime target. You can probably rattle off  a list of the most recent cyberthreats, but are you familiar with the latest buzzwords?

5 latest tech buzzwords to know

Brushing up on the latest tech buzzwords is one way to get familiar with what people are talking about in the industry, and we’re here to help. Below are a few of the buzzwords we think that all businesses owners in South Africa should know.

1. Digital Transformation

Transformation seems to be happening everywhere in the world, the digital space included!

Digital transformation refers to enterprises adopting technology to improve their business processes. One example of digital transformation is using Zoom to connect with employees and clients; another is shifting from in-office storage to encrypted cloud backup for sensitive business data.

2. The Internet of Behaviours

It seems like only yesterday that we were familiarising ourselves with the Internet of Things (IoT), and now there’s an Internet of Behaviours (IoB) too.

Yes, you heard right. Data is used to make the IoB work, and this is where information on people is used to gain insight into consumer behaviours. With IoB, individual user actions are monitored (your mobile apps and internet browsers are probably monitoring you) to gather information on consumer profiles. An example of this in action is a mobile health app that monitors your sleeping patterns, exercise frequency, heart rate, and social behaviours – sound familiar?

3. Extended Reality

Extended reality (XR) draws on the best aspects of artificial reality and virtual reality for face-to-face interaction.

XR can be used to provide services, perform testing, and conduct experiments from a secure location anywhere in the world. An example of this in action is where optometrists can conduct eye exams virtually, without being in the same room as the patient.

4. 5G & Enhanced Connectivity

5G is faster and better connectivity to the internet which means seamless Netflix streaming, yes, but also better business services. Remember when uploading your encrypted data to the cloud would take a few hours? Now it can take just a few minutes.

5. As-a-Service

Ever seen the abbreviation SaaS? Well, that stands for Software as a Service and it’s making waves in today’s tech world. As-a-service is good for businesses as it provides all businesses with access to cloud-based and on-demand innovations by leveraging the likes of AI (artificial intelligence).

Big names that invest in and make use of As-a-Service include Amazon, Microsoft and Zoom.

we speak your tech buzzwords’ language

Now that you have a few of the tech industry buzzwords in your vocab, it’s time to start paying closer attention to what’s happening in your business’ IT or cybersecurity department. Learn to speak the language, or your business could fall behind the times!

Here’s how the Pandemic Has Changed Technology

The pandemic has done many things to the world – much of it negative. But out of the darkness and loss, there is some positive change. You can see this change in the software updates and features that show how the pandemic has changed technology.

One of the biggest ways the pandemic has changed the working world is the normalising of remote working. Many businesses have still managed to thrive with their employees and managers working from the comfort of their homes.

Software and programs have started changing, now offering features and functions that make it easier and safer for remote workings to collaborate and keep businesses up and running.

And it’s not just that people are remote working; it’s that we as a people are changing, which means the way we interact with technology is changing too.

tech changes since the pandemic

One of the early changes seen since the start of the pandemic is the increase in conference calling features. Zoom and Teams are just two of the programs people use to keep in touch and collaborate as a business team.

With updates planned for both Microsoft and Apple this year, great emphasis is being placed on offering more remote-working-related features.

For instance, with the Windows 11 update, Teams will be easily accessible from the taskbar – there’s no need to launch the app separately. Users can now make a call, open a chat, or start a video call with one click of a button.

Apple’s FaceTime feature will also receive updates to bring it more in line with the facilities offered on Zoom. Users will see other group users in a grid view and will be able to create links for other users to join a FaceTime conference from various devices. This is the first time Apple has “been playing catch up” with other products rather than leading the way, which is telling of the way the pandemic’s demands have changed the way we use technology.

Because of the work-from-home way of life, other changes have been seen incorporated into many of the programs we use. For instance, messaging services such as Telegram have emerged that conceal your location and phone number. This makes it easier for workers to use their personal devices to reach out to customers.

Apple is also implementing features that can be toggled to change important settings, helping workers maintain a healthy work-life balance to avoid burnout.

These include:

  • Turning off Facebook notifications during the workday
  • Stopping Slack alerts after 6 pm

And in addition to this, new laptops due to be in our stores later this year are jam-packed with technology features that greatly improve security and video calling. Many of these devices have high-quality cameras, improved microphones, and sensors that allow users to lock and secure their devices whenever they’re away from them.

the pandemic has changed technology

The world is changing, and while these changes might have eventually come about, the pandemic seems to have spurred them on well ahead of time.

Has your business implemented any new technologies since the pandemic hit the global scene? We’d love to hear about it.

7 Technology Revolutions in 2021

After living through ‘the year that wasn’t’, 2021 has to be the year of great things. Even if COVID-19 is still ravaging the world we have a handle on it now and, thanks to science and technology, we will get the better of it! As it turns out, nothing can stop the advancement of technology with technology revolutions making their way into the spotlight this year. Here are just 7 of them that should get your attention.

1. messenger RNA vaccines

With all the talk of COVID-19 vaccines, this one is of particular interest. Messenger RNA (mRNA) has been in the pipeline for 20 years already. Several biotech companies turned to their research on mRNA to create potential vaccines at a time when the pandemic was in full swing.

mRNA is like software for cells and can be modified relatively quickly. When injected into the human body Messenger RNA delivers a set of instructions to the cells, telling them to make the proteins required and send them to the body parts that need them. Pfizer and Moderna use mRNA technology in their vaccines and this new therapeutic looks promising for gene fixes to sickle-cell disease and even to help the body in the fight against cancer.

2. digital contact tracing

Digital contract tracing is an important technology to cast into the spotlight. Ideal for managing the vaccine rollout, contact tracing shows us just how much of our personal data can be collected and shared by using our mobile device.

Digital contact tracing makes it possible for mobile apps and GPS to let people know when they have crossed paths. The apps are designed with total security in mind, so you know someone has been in the same space as you, but you will never know who that person is.

While many people, especially in South Africa, are hesitant to use the apps associated with digital contact tracing for COVID-19, it’s certainly a technology that will impact other areas of the tech world.

3. data trusts

Tech companies have been steadily losing the public’s trust as more and more people find their data being sold on the dark web, shared, and exposed. In the search to overcome privacy and security threats, governments are beginning to explore data trusts which offer an alternative approach to the problem.

Data trusts act as a legal entity, collecting and managing people’s personal data for them. Privacy and security will be the primary focus of data trusts.

4. improved algorithms

To understand this one you’ll have to break down and take a look at TikTok!

With an app that has been downloaded billions of times and hundreds of millions of users, TikTok clearly has an indisputable appeal. The app has changed the way users see content and the way people become famous!

Gone are the days where people are seeing irrelevant content. With enhanced algorithms such as those that power TikTok’, people have an improved online experience. It’s excellent for new creators, too, as they have just as much chance of getting into the public eye as famous people do. Thanks, Tik Tok!

5. AI threat detection systems

Artificial Intelligence is no longer just being used for customer service queries. Tech gurus have been teaching AI to detect data breaches and hacking attempts while they are in action. The AI then sends a warning to the correct team leaders so that action can be taken!

6. GPT3

This language model technology revolution can seem a little scary as it shows us just how quick we are to assume we are talking to someone else when we aren’t. In the case of GPT3, it’s that we are communicating with AI.

The AI has been taught to better understand the world around it and how to interact with it. Training is given to GPT3, at a huge cost and leaving a large carbon footprint, through thousands of textbooks on the internet. GPT3 can mimic human writing and information, but at this stage, it doesn’t understand what it is writing, so some of the information can come out garbled with misinformation and prejudice.

7. hyper-accurate positioning

In some way or another, we all use GPS daily. Most of us acknowledge that the current accuracy of GPS apps is typically within 5 to 10 meters of the actual position. Now, hyper-accurate positioning makes it possible to pinpoint your position within a few cms or even millimetres.

Hyper-accurate positioning won’t just help you get to the exact spot your friend is waiting or the location of your next appointment. The technology will be the future of accurate robot deliveries, landslide warnings and help self-drive cars avoid minor accidents along their way. With four new GPS III satellites due to be launched in November 2021 and more in orbit by 2023, GPS it on a continuous upgrade for accuracy.

don’t let technology revolutions get the better of you

As a small to medium-sized business owner, you may feel you are too busy to keep on top of all the latest tech trends. However, keeping up with technology can help you stay on top of any new cyber threats that your business could face and exactly what cybercriminals are up to too. Take the time to familiarise yourself with tech trends, and your business will be a great deal safer going forward.

10 Technology Trends to Watch in 2021

Technology and the online world have taken centre stage throughout 2020 as the Covid-19 pandemic wreaked havoc on businesses and the freedom of movement across the world. More than ever before, the importance of technology and the online community has been realised. With 2021 already in full swing, all eyes are yet again on technology and online services to see what’s on offer to improve the user experience.

the trends to look out for

With the lead up to the new year, experts and users have been talking about what’s expected and predicted for 2021. There seems to be a general consensus that the following tech trends will make an appearance this year.

1. a move to the cloud

Cloud computing was already emerging before world lockdowns came into place, but now it seems as if cloud systems for businesses, along with remote working, will become the new norm.

2. a “verify everything” approach to cyber-security

With cyber-security becoming a main focus of all organisations great and small, it seems as if the general approach will be to verify absolutely everything so as to minimise the possibility of fraud.

3. emerging african tech

African tech startups are coming to the fore and presenting great African tech products, built for Africans, by Africans. Soon we can start to look local for a lot of our own tech solutions.

4. rapid growth of artificial intelligence

Manpower shortages in the workplace will undoubtedly lead to companies considering the adoption of AI solutions to spur on productivity and growth.

5. development and further roll-out of 5g

Hopefully, 2021 will see the dust settle around the 5G conspiracy theories and more people and businesses will get on board with 5G development and implementation.

6. self-drive vehicles will be further developed

Self-drive vehicles are still something of a mystery to many, but as it turns out, even Honda is looking into creating an autonomous vehicle that in some instances, won’t require a driver. This year, more progress is sure to be seen in this particular test area.

7. online and e-learning education to flourish

It is expected with so many people being forced to stay home that more research and development will be seen in terms of creating online e-learning systems for education of all levels.

8. increase in online or telehealthcare

“Stay home and save lives” is a statement we have heard time and again, but what does someone do if they have a cold or an upset stomach and need to see a doctor? It seems that online and telephone health care is going to see an increase in popularity over the next year, where patients can get medical advice without having to leave the comfort and safety of their home.

9. increase in online orders for delivery

More and more people will feel comfortable waiting at home for their goods to be delivered to them in 2021. Because of this, many stores are creating online ordering and delivery systems that are safe, secure and highly efficient.

10. improved cyber-security systems

Businesses have become more acutely aware of the risks involved in operating remotely and online. As a result of this, businesses will be keen to upgrade their security systems to ensure that their businesses are safely secured.

what tech trends do you predict for 2021?

With these tech trends in mind, do you have any predictions of tech trends that will most likely be seen in the upcoming months? Share them with us! We would love to hear from you.

4 Big Tech Giants Amazon, Apple, Google, Facebook – The Common Thread

Aside from dominating the market that they are synonymous with, what do Amazon, Facebook, Apple, and Google have in common, and it’s not what you think (IT!)? They are all currently under antitrust scrutiny for a variety of reasons. Something that cannot be overlooked is that while the antitrust concerns have cropped up within each company for different reasons, these big players all have things in common which includes how each abuses their control over tech to strengthen their own power. By recognising these similarities and acting on them (eliminating them at least), it is believed that future regulatory reform is possible.

The good news is that the law isn’t going to let these big tech sector names get away with transgressing regulations. While Congress can’t actually break up Big Tech, it can craft legislation to regulate it. It’s taken some time to shed light on the situation, but finally, something is being done about it.

Since June 2020, CEOs of these companies including Mark Zuckerberg (Facebook) and Jeff Bezos (Amazon), have had to answer a few uncomfortable questions as sweeping antitrust investigations have been underway within the tech sector. All four firms have come under scrutiny and fire.

Red-flag Behaviour Patterns of the Top 4 Tech Companies

While under investigation, it was discovered that Amazon, Facebook, Apple, and Google have each been found to exhibit the same questionable behaviour in terms of the following:

  • Control of distribution
  • Close competitor surveillance
  • Abuse of power in terms of tech control

What Gave Them Away?

There have been a series of complaints surrounding the likes of Amazon, Facebook, Apple, and Google for dominating the market with abuse of power to crush smaller competitors.  These complaints have cast a spotlight on each of the companies.

Recently the four CEOs appeared before Congress in the same Webex room, where documents were presented against them. The documents included emails, Facebook messages, and various other conversations where the four had colluded to crush smaller competitors and get a stronger foothold in the lives and minds of the consumer (as in you and me).

For example, various social media conversations which uncover Zuckerberg’s interest in buying smaller booming tech companies like Instagram as a way of neutralising the competition.

Antitrust issues are not a new concept. In fact, it was Silicon Valley Antitrust lawyer, Gary Reback, who convinced the US Department of Justice to bring an antitrust lawsuit against Microsoft way back in the 1990s. Hopefully, antitrust issues will continue to be brought to light, to protect the tech sector as well as the consumer.

Now that the antitrust issues have been drawn to light, all eyes will be firmly on the lawmakers to see what will be done next!

FNB Goes Digitally Virtual with Credit Card

If you are interested in convenience, especially when it comes to finances, October is the month to look forward to. Apparently, that’s when FNB plans to launch its new (and much-awaited) virtual digital credit card. Sounds like quite a mouthful! In reality, the new credit card is designed to offer exceptional convenience, coupled with the type of security features considered ‘state of the art’ in South Africa.

FNB virtual credit card promises

For starters, the FNB card will be a contactless digital experience, rather than a physical card. It will exist on a user’s mobile device and can be used to carry out a variety of payments where Tap ‘n Go, Scan to Pay, and QR code payments are allowed.

Using either an Android smart device or Apple device where the merchant accepts QR code payments, you can go grocery shopping, pay your accounts, take the family out for lunch and even set it up to pay for your services such as Netflix, Spotify and iTunes.

So what, you might say – a virtual credit card is really nothing new! In fact, people have been able to get digital credit cards and use them online for quite some time now, so what’s new?

The difference is that the new virtual credit card can be used anywhere, not just online! What’s more is that the card expiry date will be extended, enabling you to use the card for a longer period without worrying about an expiry date

Impressive Security Features

The card offers the type of security that South African consumers have been all but begging for. At Soteria Cloud, one of the functions we are most impressed with is the encryption functionality and the dynamic CVV (Card Verification Value) number which changes every hour, to minimise the risk of fraud. We consistently remind you to change your passwords…now you have a credit card that’s smart enough to change its own security numbers, for your protection. That’s impressive!

Another impressive safety feature of this virtual card is that it can be blocked or cancelled with a simple click of a button from within the app.

The product will be available to customers using debit, fusion, credit, and business cards with FNB. If you’re looking for a more secure way to save and spend your money, it looks like FNB is coming up with just the solution!

If you’re looking for ways to better protect your data and money, get in touch with us at Soteria where we offer maximum offsite protection for all your data storage needs. Contact our support team at any time.

AI vs. a pandemic – giving credit where credit is due

The time has come to both acknowledge and offer up a round of applause to the technological advancements the world has made. Right now, we owe a big thank-you to technology for aiding frontline workers in the fight against COVID-19.

If you think about the world, way back in 1918, when the Spanish Flu wiped out 50-million people, it’s obvious just how far we have come. Back then, humanity didn’t have access to the technological discoveries and innovations that we do today. And it was much harder for the population to keep up to date and informed, unlike now.

Today, we have Artificial Intelligence, robots, drones, television and radio news, social media, and the internet! We are surely in a far better position to beat a virus than the world was in 1918!

How Technology has been helping COVID-19 Frontline Workers

While we can’t ignore the fact that humans are intricately involved in the fight against COVID-19 and deserve a great deal of praise for it, we also can’t overlook the role that technology is playing in this fight. Without the advancements in AI and other technology, frontline workers would undoubtedly have had a much harder time.

PPE (Personal Protection Equipment) such as masks and gloves is one thing; mobile phones are alos being used to make protection a great deal easier. Most people have a phone these days, and the track and trace functionality of the mobile device and the various apps that can be installed on them, means that countries can use software to flatten the curve.

Enter the Limelight: AI (Artificial Intelligence)

AI is proving to have a significant impact in helping to reduce the spread of COVID-19, in the spotlight, centre stage and shining bright. AI technology is being used to aid the numerous research fields as well as in the process of developing drugs, vaccines, testing kits, and analysing data collected.

AI is also effectively handling contact tracing and risk assessment to ensure that the spread of the virus is minimised. While AI is not curing the disease, it is helping to slow its spread…something that just a few years ago would have been impossible.

The time taken to scan, and research data has been considerably reduced thanks to AI technology is able to do. There is a mass of data from all the various health departments around the world on diseases and viruses that are similar to COVID-19. AI is able to analyse and process this data, freeing up the time of essential health care workers that need to be focusing on patients.

AI Handles Virus Testing & Scanning

AI is doing more than just scanning and analysing data. It is also acting as a viable weapon in the war against this pandemic. As they say, knowledge is power, and knowing who is infected is the type of knowledge required to beat this virus. AI is also able to handle testing for the virus and has had a major positive impact in helping with this in countries such as Brazil, India, and China.

One example of this is the Baidu AI-powered testing station that has been set up in a railway station in Beijing. The system works by scanning individuals with infrared. In just one minute, the system can scan the body temperature of more than 200 people! Because so many masses of people can be scanned on a daily basis, frontline worker’s lives can be better protected.

Another example of AI in action in the war against COVID-19 is the DarwinAI neural network that’s been set up. This is an open-source network which means that it can be freely accessed across the globe. This specialised software is able to scan a patient’s X-rays and determine if the patient has the virus or not. This is particularly useful if testing kits for the virus run out or are hard to come by.

Robots in the COVID-19 Fight

It’s not just computers sifting through data and making sense of X-rays that are helping frontline workers – robots are also being used to their full potential. In order to minimise contact between frontline workers and COVID-19 patients, the Wuchang Hospital in Wuhan is up-staffed with robots. These robots pick up a lot of slack in a busy hospital such as serve meals to patients, disinfect areas of the facility, dispense masks and sanitizers and respond to patient alerts. This leaves frontline workers free to focus on more pressing tasks.

Drones in COVID-19 Fight

Healthcare workers are not the only frontline workers in the fight against Covid-19. Police forces are also on the frontline, enforcing restrictions and ensuring that individuals are practising social distancing and wearing their masks out in public. Drones have proven to be especially helpful in easing the burden and lessening the risk of policemen and policewomen. In Italy, France, China, Spain, Israel, and the UAE, drones are being used to track humans and help maintain a sense of order.

Last Word

As COVID-19 continues to wage war on the world, frontline workers are turning to AI and other technology to minimise risk and ease the burden.

So, let’s hear it for technology. Let’s give a great round of applause for our technological advancements over the years – where would we be without it?!

Here’s how the pros of technology outweigh the cons in the workplace

Technology is constantly changing and evolving and while many companies fear change, preferring rather to stick to the technology that they are familiar with, it’s undoubtedly an unproductive endeavour for the future of the business. Yes, new technology comes with its risks, but if you take the necessary security precautions it can really spur your business on to success.

New tech is empowering for customers, employees, and the business as a whole. Some of the downsides might include time spent on training and new vulnerabilities in terms of data safety, but it’s safe to say that the pros of technology far outweigh the cons in the workplace.

Advantages and Benefits of Technology in the Workplace

Below are just 5 areas that technology can benefit your business and spur on a more productive workplace.

1. Efficiency

One of the main objectives of technology is to streamline processes and speed up systems. By providing employees with technology that does this you free up their time to spend on customer service and be more productive. Most technology that speeds up processes also collects data and translates that into analytics. This data can be used to make confident informed decisions and to ensure that the business remains competitive and profitable.

2. Quick & Easy Document Access & Sharing

Did you know that around 20% of the time spent at work is wasted on trying to retrieve files, documents, and information? That’s a lot of time over a year! That time could be far better spent being more productive. Modern technology makes it easier for employees to store and share documents and data online or in the cloud. It’s also a safer way to store sensitive information than on an employee’s device. If you don’t have file sharing technology or cloud computing in place yet, why not?

3. Remote Working

How much time is lost with employees driving to and from meetings or to and from work? Recently, the value of working remotely or from home has been realised, but many businesses found themselves unprepared for this particular shift in remote working. Technology makes it possible for employees to work from anywhere, even while travelling. Online data backups make it possible to access information, and file-sharing systems mean that employees can access documents in a few seconds (as long as they have internet access). Mobile connectivity is highly beneficial to businesses

4. Convenience Through Automation

Automation is not just about saving time, but also about eliminating the risk of human error. Technology makes it possible to automate many tasks such as invoicing, data entry, bookkeeping, and project management. This saves time, money, and ensures the profitability of the business.

5. Improved Communication

Communication is of the utmost importance within a business. Without clear, effective, and efficient communication, the business won’t be able to prosper and thrive. Using technology, you can streamline communication between employees and also with customers and potential customers. Think of using chat systems such as WhatsApp, email, and other platforms but be sure to enhance security before you do.

Last Word

In a world where technology seems to be changing at a rapid rate, it’s important to ensure that your business isn’t left behind. While caution is always recommended along with a conscious approach to security, it doesn’t make good business sense to let yourself allow lag too far behind in terms of technology implementation.