The Blind Spots in Data Security: Why HR Can’t be Overlooked
Human Resources departments serve a vital purpose, but they are increasingly emerging as blind spots in organisational data security.
For many South African firms, the cybersecurity focus remains on firewalls, antivirus software, and endpoint defences. Yet the most vulnerable point is often HR: the place where personal data and human trust intersect.
HR impersonators go on a phishing spree
That innocent seeming email from HR may be a major phishing attack in disguise.
According to news reports, 42.5% of successful phishing clicks in South Africa used HR-related themes such as performance reviews or policy updates.
Similarly, People Management UK recently reported that four in five data breaches involve HR files.
The reason for HR being targeted by cybercriminals is that it’s a goldmine of personal data.
- A typical HR department manages a wealth of personally identifiable information (PII) including ID numbers, payroll data, and banking details.
- HR is also a natural communication hub, sending company-wide messages that can easily be mimicked by threat actors.
- As a result, cybercriminals frequently impersonate HR or executives to trick employees into revealing credentials or authorising fraudulent transactions.
The risk to HR data is compounded by hybrid work models, unsecured legacy systems, and limited cybersecurity awareness.
While just 10% of South African leaders were confident their teams would report suspicious emails, the vast majority were not.
This underscores the human element in cybersecurity, serving as a reminder that technology alone can’t stop attacks that rely on human instinct.
How to secure your HR data
To close the security gaps exposing HR to unique threats, businesses can implement the following policies:
- Strengthen training and awareness: Regularly educate staff, especially those in HR, on phishing and social engineering tactics.
- Implement access controls: Restrict HR data to authorised personnel and monitor for unusual access patterns.
- Enforce multi-factor authentication (MFA): Protect HR systems and cloud platforms from unauthorised entry.
- Run incident simulations: Test readiness using realistic HR-themed phishing drills.
- Integrate HR into cybersecurity planning: HR should be a partner, not a bystander, in data protection strategy.
Secure your company data with Soteria
HR is no longer a back-office function. It’s a strategic front line in defending employee data and organisational trust. Strengthening this link between people and protection is essential to a truly resilient business.
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