End-User License Agreement (EULA)
Soteria Corporation License and Service Agreement
This agreement (the "Agreement") is a legal agreement between you, either an individual or a single legal entity ("You" or "you"), and Soteria Backup Corporation ("Soteria"). This Agreement governs your use of the Soteria Guardian backup client software distributed with this Agreement, including any updates that may be provided to you and any accompanying written documentation (the "Software") and the Soteria backup service ("Service").
Privacy and Communications
You acknowledge and agree that Soteria may occasionally send you administrative communications regarding your account or the Service via email.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Refund Policy
If you are not 100% satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your order.
Reseller Administrative Privileges
If you have purchased the Service through a Soteria reseller or a reseller appointed by an authorized Soteria partner ("Reseller"), you acknowledge and agree that such Reseller may be granted certain administrative privileges related to your account, including the ability to restore and view your data...
Accounts, Passwords, and Security
You must be a registered user to access the Service. You are responsible for keeping your password secure...
Acceptable Use and Conduct
You are solely responsible for your conduct and your data related to the Service...
Consent to Collect Non-Personal Information; Use of Data
The Software and Service may collect certain non-personally identifiable information...
Changes to the Service and Terms and Conditions
Soteria will use commercially reasonable efforts to notify you of modification, suspension, or discontinuance of the Service...
Use of Software
Subject to the terms and conditions of this Agreement, Soteria grants you a non-exclusive license to install and execute copies of the Software...
Intellectual Property
You acknowledge that Soteria or third parties own all right, title and interest in and to the Software and Service...
Fair Usage Policy
For Total Data Protection (TDP) products with unlimited cloud storage
To promote a fair distribution of resources among all customers...
- Usage limit is defined as 10TB per TDP licence.
- Overages: R500/month per 10TB or part thereof.
- Soteria may conduct audits to ensure compliance.
Term and Termination
This Agreement is effective upon signup and continues until termination...
Disclaimer of Warranties
THE SOFTWARE AND SERVICE ARE PROVIDED "AS IS" WITHOUT WARRANTIES...
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL SOTERIA OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL DAMAGES...
Miscellaneous Provisions
This agreement is governed by the laws of the State of Washington. Export restrictions, jurisdiction, and survival clauses apply...
Contacting Soteria Corporation
Users with questions may contact: support@soteriacloud.com
After Hours Support
Our support hours are 9am–6pm. Emergency restores are available 24/7/365.
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